Salon Policies

SURVEILLANCE

For safety purposes, our premises are monitored with Digital Video Surveillance.

PRICING

All prices are subject to change without notice.

PAYMENTS

$25 minimum charge for credit card payment.
Personal checks are not accepted.

GIFT CERTIFICATES/ GIFT CARDS

Gift certificates/Gift cards are not redeemable if lost or stolen, refundable or exchangeable at any time.

APPOINTMENTS

Please arrive 10 minutes prior to your appointment. This will ensure that you have the full time for your scheduled treatment. Please keep in mind that if you should arrive late, we will need to complete the services at the originally scheduled time and price in consideration of our next guests. If you should cancel your appointment, we require 24 hours notification.

SERVICES SATISFACTION

If you are not satisfied with your service, please notify us immediately after we have performed the service. We will fix it to meet your expectations. NO complaints will be accepted after you have left the salon. We offer complimentary repairs for gel and dip powder manicures for 4 days from the date of your original service. To schedule a repair simply call your front desk and provide the name of the tech as well as the date of your original service.

COMPLAINTS/FEEDBACK

If you have any complaints or feedback, please contact the manager at the front desk.

REFUNDS

We have a no refund policy on services completed at our salon. We will not offer any refunds or credit because you have simply changed your mind.

CHILD SAFETY

Children are ONLY permitted in the Spa area when receiving a service. For safety and insurance liability, children under 10 years old must be supervised by an adult and remain in the lobby. You are liable for any damage caused by your children in the salon.

FOR YOUR PROTECTION

We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories.

HEALTH ISSUES

We request that you inform us of any current injury, illness, and medical conditions prior to any services, this is to ensure that service can be safely performed. We are not liable for any harm that could be caused by our services if you do not inform us before the service begins.

RIGHT OF REFUSAL

We reserve the right to refuse service to anyone.

DEPOSITS

We require a deposit for an on-line booking appointment of $20. If you missed your appointment the $20 deposit cannot be refunded. We can only accept a call in to reschedule the appointment prior 24 hours.

OFFERS & COUPONS

All offers/coupons or discounts must be presented at time of check-in. Offers and coupons cannot be combined with any other offer.

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